FAQs & Troubleshooting
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344 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Replace the Toner Cartridge
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Scan Using Secure Function Lock 3.0
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Set Telephone Line Compatibility for Interference and VoIP Systems
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10(Video) Load Envelopes (MP Tray)
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12Paper is Jammed in the Back of the Machine
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17(Video) Set up your Brother machine
- 18Paper is Jammed Inside the Machine
- 19Paper is Jammed in the MP tray
- 20Replace the Drum Unit
- 21Blank page or some colors are missing.
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25Log Access Error or File Access Error
- 26The color of your printouts is not what you expected
- 27Curled or wavy
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Adjust color settings by using the custom setting in the printer driver
- 32Replace the Belt Unit
- 33Ghosting images
- 34I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Change the Fax Forwarding Number
- 38Load Documents in the Automatic Document Feeder (ADF)
- 39Load Paper in the Paper Tray
- 40Enable the Brother machine's network interface.
- 41Delete print jobs from the print queue.
- 42What is Brother iPrint&Scan?
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Set the Number of Rings Before the Machine Answers (Ring Delay)
- 46Registration or Registration failed.
- 47The printer status is Offline or Paused.
- 48Calibrate Colour Output
- 49Cover is Open
- 50Out of Memory/Print Data Full