FAQs & Troubleshooting
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190 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace Toner
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Load paper in the paper tray
- 6Jam Rear (With Video Instructions)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Document Jam (With Video Instructions)
- 9Jam Inside (With Video Instructions)
- 10Jam Tray (With Video Instructions)
- 11(Video) Connect telephone line and power cords
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13(Video) Unpack your Brother machine
- 14Can I print from or scan to Android™ Smartphone?
- 15Jam 2-sided
- 16Wrinkles or creases
- 17Replace Drum
- 18When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Black toner marks across the page
- 21Curled or wavy
- 22Image skewed
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Print both sides of paper or a booklet automatically
- 25Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 26White spots or black spots at 94 mm (3.7 in.) intervals
- 27Turn the Toner Save Mode on or off.
- 28Black lines down the page
- 29Print on envelopes, labels, or thick paper from the manual feed slot.
- 30I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32White lines across the page
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36(Video) Set up your Brother machine
- 37Can I use AirPrint with my Brother machine?
- 38What is Toner Continue Mode?
- 39Self-Diagnostic
- 40Smudges on printed pages (Poor fixing)
- 41Lines across the page
- 42Faint
- 43Hollow print
- 44Delete print jobs from the print queue.
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46How to identify your Operating System (OS).
- 472-sided Disable or 2-sided Disabled
- 48When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?