FAQs & Troubleshooting
![]() |
Popular |
138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3The printer status is Offline or Paused.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Paper Size Mismatch
- 6I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 7(Video) Set up your Brother machine
- 8Document Jam
- 9What is the default password for my Brother machine?
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11How to identify your Operating System (OS).
- 12Ink Low
- 13Improve poor print quality.
- 14Set up your Brother machine on a wireless network (Windows/macOS)
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16Cannot Detect Ink Volume
- 17Install Starter Ink
- 18One or more of my colors are not printing (blank).
- 19Printer Jam or Paper Jam
- 20Replace Ink
- 21Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23I am unable to print from a client PC to a printer on a print server. (Linux)
- 24The scanning speed is slow when scanning from my machine. (Windows)
- 25I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 28Add your Brother machine with AirPrint (macOS)
- 29Configure the Scan to Email Feature (Linux)
- 30The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 31To install the printer driver easily using a tool. (Linux)
- 32How Brother inkjet printers measure remaining page yields
- 33Telephone Line Interference/VoIP.
- 34Sleep
- 35No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 36Uninstall the Brother Software and Drivers (Windows)
- 37I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Change the Print Options to Improve Your Print Results
- 40Check the Print Quality
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42Printer Locked
- 43Print using only the black ink cartridge when the Color cartridges have run out.
- 44Paper is Jammed in the Back of the Machine
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46I cannot connect my machine to a Windows 11 computer via USB.
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Configure and use PC-FAX (CUPS) (Linux)
- 49Configure and use the Scan Key Tool (Linux)
- 50Change the brscan5 scan settings using XSane (Linux)