FAQs & Troubleshooting
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148 Results
- 1The Printer Setting Tool does not start.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4Creating a label with GIMP (Linux®)
- 5Using the Device Settings (for Windows)
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8Which interface can I use?
- 9When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10How to set the Head Unit
- 11Printing is not possible. (USB connection)
- 12The print result does not improve even if I adjust the print density.
- 13The media cannot be fed to the beginning of a label.
- 14Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 15(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 16Uninstalling the printer drivers (Linux®)
- 17What Android™ mobile application can I use?
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19When I print many continuous labels, part of the label data is printed twice.
- 20How do I clean my printer?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 26Creating a label with OpenOffice (Linux®)
- 27Can I set a different media width when using an OpenOffice template? (Linux®)
- 28How to use the Paper Size Setup (for Windows)
- 29Using the Printer Setting Tool (for Windows)
- 30What kinds of software or functions are available for this printer?
- 31I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 32(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 33The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 34The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 35How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 37I cannot print after updating the firmware or font data.
- 38How to set the Peeler
- 39How to set the Platen Roller
- 40PostScript data cannot be printed or is printed in the text format. (Linux®)
- 41I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44How do I transfer label templates with P-touch Transfer Express?
- 45How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)