FAQs & Troubleshooting
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204 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Paper is Jammed in the Paper Tray
- 7Jam MP Tray
- 8(Video) Unpack your Brother machine
- 9(Video) Connect the cord
- 10What is Brother iPrint&Scan?
- 11I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 12Send an Email with User Authentication
- 13What kind of envelopes and labels are recommended for printing?
- 14Size Error DX or Size Error 2-sided
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Print on Both Sides of the Paper (Windows®)
- 17Print as a Poster (Windows®)
- 18The printer status is Offline or Paused.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Paper is Jammed in the 2-sided Tray
- 21Install a Certificate on Your Brother Machine
- 22Media Type Mismatch or Media Mismatch
- 23Protect your Brother machine against unauthorised access over the network
- 24How to identify your Operating System (OS).
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26My Brother machine has no power.
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Cannot print after a Windows 10 update (June 2020)
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32Load and Print Thick Paper Using the Paper Tray
- 33Configure the Store Print Log to Network Settings Using Web Based Management
- 34Send an Email Securely Using SSL TLS
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Print on Both Sides of the Paper (Macintosh)
- 37Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40(Video) Set up your Brother machine
- 41Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 43Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44Reduce Printing Noise
- 45Use a Macro from Your Computer (Windows®)
- 46Drum !
- 47What can happen if the wrong paper is used in your machine.
- 48What is the recommended paper?
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50Print Documents Securely Using SSL/TLS