FAQs & Troubleshooting
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214 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3REPLACE TONER
- 4Can I print from or scan to Android™ Smartphone?
- 5JAM DUPLEX
- 6What is Brother iPrint&Scan?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The printer status is Offline or Paused.
- 9JAM REAR
- 10Reset the print server to the default factory settings.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12NO PAPER T1
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14JAM TRAY 1
- 15Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 16Print on labels and envelopes from the manual feed slot.
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18REPLACE DRUM
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Cannot print after a Windows 10 update (June 2020)
- 21The printer prints unexpectedly or it prints garbage data.
- 22SERVICE CALL
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26How to identify your Operating System (OS).
- 27What is Toner Continue Mode?
- 28I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30TONER ENDED
- 31DRUM STOP
- 32Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 33SIZE ERROR DX
- 34TONER LOW
- 35DRUM ERROR
- 36PRINT OVERRUN
- 37DRUM END SOON
- 38What is a "Generic PCL Driver"?
- 39JAM INSIDE
- 40Wrinkles or creases
- 41What is the printable area per page?
- 42Turn the Toner Save Mode on or off.
- 43The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Protect your Brother machine against unauthorised access over the network
- 47Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?