FAQs & Troubleshooting
![]() |
Popular |
102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 4The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6How do I hoop the fabric in the embroidery frame?
- 7[Embroidery machine users] How to retrieve the data transferred from Artspira
- 8"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 9How do I select or display patterns according to the embroidery frame size?
- 10How do I adjust the sensitivity of the operation keys?
- 11"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 12How do I edit a single letter in the embroidery pattern?
- 13How do I enter a line feed in the embroidery pattern?
- 14"Preventive maintenance is recommended." ppears on the LCD.
- 15Data cannot be saved to a USB flash drive
- 16Data cannot be transferred even though the machine number has been input. (M5622201)
- 17How do I save the embroidery patterns in the machine’s memory?
- 18"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 19Stitches are skipped
- 20How do I change the font type in the embroidery pattern?
- 21How do I clean the race?
- 22The pattern transferred from the Artspira app does not appear on the screen of the machine
- 23Fabric puckers
- 24"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 25"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 26"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 27Embroidery
- 28M1332002 appears on the Artspira app screen.
- 29"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 30"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 31M3124301 appears on the Artspira app screen.
- 32"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 33How to set up the wireless network connection with the wizard on the machine
- 34"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 35How do I change the needle ?
- 36Where do I put the oil in my machine?
- 37"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 38"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 39"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 40"Not enough available memory to save." message appears on the LCD. What does it mean?
- 41How do I remove or attach the Embroidery foot ?
- 42"USB media error" message appears on the LCD. What does it mean?
- 43"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 44"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 45"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 46"This pattern cannot be used." message appears on the LCD. What does it mean?
- 47Data cannot be saved to the machine
- 48How to obtain and input PIN of machine
- 49How do I retrieve the patterns from the machine’s memory?
- 50"F**" appears on the LCD. What does it mean?