FAQs & Troubleshooting
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39 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2"DOCUMENT JAM" error appears on the LCD. What should I do?
- 3Can an External Answering Device(TAD) be used instead of the built-in one?
- 4How do I improve the copy or fax quality?
- 5Can I reduce the size of a received fax on this machine?
- 6I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 7Can I connect my External Answering Device in another room and still receive faxes?
- 8How do I program the date and time?
- 9How does the "FAX/TEL" Mode work?
- 10What is Distinctive Ring and how do I program it?
- 11Can I confirm that the FAX was sent correctly?
- 12How do I clean the Scanner to improve the copy or fax quality?
- 13When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 14"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 15What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 16My FAX/MFC will not Dial. Why?
- 17How do I set up a answering machine (TAD) to work on the same line as the fax?
- 18When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 19Can I print from or scan to Android™ Smartphone?
- 20My Brother machine has no power.
- 21I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 22I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 23How can I clear the "PAPER JAM" error message?
- 24How do I know which receive mode to select?
- 25What does "NG" on the Transmission Verification Report mean?
- 26I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 27How do I replace the ribbon?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29Do I need a telephone line to send and receive faxes with my Brother machine?
- 30How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 31Why can't I copy or send? All the keys just beep 3 times.
- 32What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 33I am experiencing problems sending a fax, what can I do?
- 34Why are my sent faxes always received with a black vertical line down the page?
- 35Vertical streaks appear in my copies.
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37How do I clean the print head?
- 38How do I print the received faxes that are stored in memory? (Fax Storage)
- 39How do I connect an External Telephone?