FAQs & Troubleshooting
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187 Results
- 1Paper Size Mismatch / Size Mismatch
- 2Refill Ink
- 3(Video) Fill the ink tanks
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Cannot Print XX or Print Unable XX
- 6How to identify your Operating System (OS).
- 7(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 8(Video) Load A4/Letter papers
- 9(Video) Set up your Brother machine
- 10No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 11Printer Jam or Paper Jam
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Sleep
- 14Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 15(Video) How to Email Print
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 18What is Brother iPrint&Scan?
- 19Reduce Printing Noise
- 20Ink Low
- 21Clean the Print Head from Your Brother Machine
- 22Brother iPrint&Scan cannot find my Brother machine (macOS)
- 23Check ink level, then press [OK]
- 24Install the Brother iPrint&Scan application (for mobile device)
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26(Video) Load Envelopes
- 27Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 28Cannot Scan XX or Unable to Scan XX
- 29Reset the Network Settings to Factory Default
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 31Delete print jobs from the print queue.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Printing/ Scanning with a mobile device
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35Discover the MAC address of the Brother network card
- 36Cover is Open
- 37One or more of my colors are not printing (blank).
- 38What driver package format is supported by my Linux distribution?
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40The printer status is Offline or Paused.
- 41Document Jam
- 42Access Web Based Management
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 45Enable the Brother machine's network interface.
- 46Protect your Brother machine against unauthorised access over the network
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 49"Offline" appears on the Status Monitor. (Windows)
- 50The scanning speed is slow when scanning from my machine. (Windows)