FAQs & Troubleshooting
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229 Results
- 1Paper Jam
- 2(Video) Load A4/Letter paper
- 3Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 4Refill Ink
- 5Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 6The printer status is Offline or Paused.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9Wireless setup is requesting a WPS PIN to complete the setup
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11(Video) Fill the ink tanks
- 12How to identify your Operating System (OS).
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14(Video) Connect telephone line and power cords
- 15Improve poor print quality.
- 16Ink Low
- 17(Video) Unpack your Brother machine
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Unable to Print XX
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23What is AirPrint?
- 24Cover is Open
- 25Print using only the black ink tank when the Color tanks have run out.
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Ink Box Full / InkBox Full
- 29Add your Brother machine with AirPrint (macOS)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31(Video) Load an Envelope (Manual Feed Slot)
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35Unable to Scan / Scan Unable
- 36Paper Size Mismatch / Size Mismatch
- 37Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 38"Offline" appears on the Status Monitor.
- 39What driver package format is supported by my Linux distribution?
- 40Check the Print Quality
- 41The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Printing/ Scanning with a mobile device
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47Out of Memory
- 48Set up your Brother machine on a wireless network.
- 49Check the Print Alignment from Your Brother Machine
- 50Load Documents on the Scanner Glass