FAQs & Troubleshooting
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Latest |
131 Results
- 105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 222/05/2024(Video) When I print photos, the color quality is not good.
- 301/03/2024Other Problems
- 401/03/2024Change the Print Options to Improve Your Print Results
- 501/03/2024Check the Print Alignment from Your Brother Machine
- 601/03/2024Check the Print Quality
- 701/03/2024Clean the Base Pad
- 801/03/2024Load Documents on the Scanner Glass
- 901/03/2024Scan to an Editable Text File Using OCR
- 1001/03/2024Set the Machine to Power Off Automatically
- 1101/03/2024Copy an ID Card
- 1201/03/2024Reduce Printing Noise
- 1301/03/2024Load Paper in the Manual Feed Slot
- 1401/03/2024Clean the Paper Pick-up Rollers
- 1501/03/2024Clean the Print Head from Your Brother Machine
- 1601/03/2024Clean the Paper Feed Rollers
- 1701/03/2024Reset Your Machine
- 1801/03/2024Set the Date and Time
- 1901/03/2024Clean the Scanner
- 2001/03/2024Paper is Jammed Inside the Machine
- 2128/02/2024Uninstall the drivers. (macOS 13 or greater)
- 2215/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 2331/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2404/01/2024(Video) Change the Copy Shortcut button settings
- 2504/01/2024(Video) Set up your Brother machine
- 2604/01/2024(Video) Load A4/Letter papers
- 2704/01/2024(Video) Fill the ink tanks
- 2804/01/2024(Video) Load Envelopes
- 2904/01/2024(Video) Copy an ID Card
- 3010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3127/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 3206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3401/06/2023Delete print jobs from the print queue.
- 3516/05/2023I cannot print from my computer via USB.
- 3619/04/2023I cannot install the Brother software (Mac)
- 3706/04/2023The printer status is Offline or Paused.
- 3827/03/2023Change the printer driver settings (Windows)
- 3927/03/2023"Offline" appears on the Status Monitor. (Windows)
- 4015/02/2023I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 4115/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4219/12/2022Check the ink level and then press [Stop]
- 4319/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4419/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 4519/12/2022One or more of my colors are not printing (blank).
- 4619/12/2022Refill Ink
- 4719/12/2022Improve poor print quality.
- 4819/12/2022When I print photos, the color quality is not good.
- 4919/12/2022Can third party ink be used to refill the ink tanks?
- 5013/12/2022How to identify your Operating System (OS).