FAQs & Troubleshooting
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90 Results
- 1Where can I find my Brother printer's serial number?
- 2Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 3How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 4I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 5Printing is not possible. (USB connection)
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 12I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13Can my printer use TZ/TZe tapes?
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 17Can I directly operate my printer from a self-developed application software and print a label?
- 18The top and base layers of the laminated tape are misaligned.
- 19How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22The driver downloaded from the website cannot be installed.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27Power Supply (PT-2430PC)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29How is the print head cleaning cassette used?
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How to open the Devices and Printers window
- 32The tape got jammed or stuck in the printer.
- 33How can I print without displaying the print monitor screen?
- 34Can I print from any software other than P-touch Editor? (for Windows)
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38How to use the Numbering function (P-touch Editor Lite)
- 39What is the E/EL switch on the back of the P-touch labeler for?
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 44How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 45I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 46How can I print data directly from Access 2010?
- 47How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48The LED is flashing. What should I do?
- 49How do I rotate objects? (P-touch Editor Lite)
- 50P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.