FAQs & Troubleshooting
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168 Results
- 15122/12/2017When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 15222/12/2017When I load a DK roll in my printer and turn it on, it feeds two labels instead of one.
- 15326/06/2017The power button does not light up.
- 15415/06/2017I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 15515/06/2017What is the compatible barcode protocol? (iPrint&Label)
- 15615/06/2017The label does not feed correctly or the print is skewed to the left or right.
- 15715/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15815/12/2016When I print a long label or many labels continuously, printing suddenly stops.
- 15924/05/2016Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 16009/01/2015Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 16109/01/2015Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 16209/01/2015If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 16306/01/2015Error messages do not appear when using the USB connection of my printer.
- 16422/12/2014Can I change the barcode protocol inside the templates? (iPrint&Label)
- 16522/12/2014Can I change the barcode settings like barocde size? (iPrint&Label)
- 16622/12/2014Can I create a label with time&date? (iPrint&Label)
- 16722/12/2014Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 16812/03/2014How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)