FAQs & Troubleshooting
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191 Results
- 101Delete a network scanner entry. (Linux)
- 102I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 103I am unable to print from a client PC to a printer on a print server. (Linux)
- 104I want to print using CUPS while keeping SELinux enabled. (Linux)
- 105Uninstall printer drivers (Linux)
- 106Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 107When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 108Possible solutions for print quality issues
- 109"Offline" appears on the Status Monitor.
- 110Open the Control Panel (For Windows)
- 111Install the built-in drivers (For Windows 8 and Windows 10)
- 112Scan a document and e-mail it as an attachment. (For Windows)
- 113Scan a document and e-mail it as an attachment (For Macintosh)
- 114Is my Brother machine compatible with third party print servers?
- 115Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 116Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 117Why doesn't my Brother machine have a dial tone?
- 118Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 119When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 120When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 121Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 122Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 123When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 124The keys on the control panel do not respond or triple beep when I press them.
- 125I am having a problem receiving faxes.
- 126I am experiencing problems sending a fax.
- 127Set the date and time.
- 128I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 129I cannot install the driver when using the Driver Install Tool. (Linux)
- 130I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 131I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 132I cannot install Brother drivers on Debian 10 or later (Linux)
- 133Cannot print after a Windows 10 update (June 2020)
- 134The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 135My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 136The downloaded driver's name is different from my machine's name. (Linux)
- 137The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 138"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 139Large characters are printed incorrectly. (Linux)
- 140When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 141I installed scan-key-tool, but it does not work. (Linux)
- 142When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 143Command List of brscan. (Linux)
- 144Important points for specifying the scan area (Linux)
- 145Uninstall the scanner driver. (Linux)
- 146Uninstall Scan-key-tool. (Linux)
- 147How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 148Send a fax using PC-FAX with LPD/LPRng (Linux)
- 149To install the printer driver easily using a tool. (Linux)
- 150Firewall port requirements of the Scan Key Tool (Linux)