FAQs & Troubleshooting
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235 Results
- 101Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 102Scan Unable xx
- 103TONER ENDED
- 104I can print but cannot scan via network. (For Windows)
- 105Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 106Size mismatch
- 107Envelope creases
- 108White lines down the page
- 109Faint
- 110What is the recommended paper?
- 111Ghost
- 112Black lines down the page
- 113Open the Control Panel (For Windows)
- 114I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 115What kind of envelopes and labels are recommended for printing?
- 116Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 117Combine multiple scanned documents into a single file with PaperPort™
- 118Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 119Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 120Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 121Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 122Discover the MAC address of the Brother network card
- 1232-sided Disable or 2-sided Disabled
- 124Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 125Scan and save a document in PDF format for Windows (Scan to File)
- 126I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 127I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 128Smudges on printed pages (Poor fixing)
- 129In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 130White spots or black spots at 94 mm (3.7 in.) intervals
- 131What can happen if the wrong paper is used in your machine.
- 132Print the Network Configuration Report
- 133Hollow print
- 134Scan a document using Brother iPrint&Scan. (macOS only)
- 135Install PaperPort™ 12SE / 14SE (Windows)
- 136Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 137Clean the scanner to improve the copy or fax quality.
- 138Clean the corona wire
- 139Uninstall the Brother Software and Drivers (Windows)
- 140I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 141Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 142Protect your Brother machine against unauthorised access over the network
- 143The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 144Open the "Scanners and Cameras" and Properties.
- 145What is the difference between the toner cartridge and the drum unit?
- 146Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 147Clean the drum unit
- 148When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 149I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 150I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)