FAQs & Troubleshooting
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112 Results
- 101Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 102Why doesn't my Brother machine have a dial tone?
- 103I cannot scan via USB. (Mac OS X)
- 104Check the remaining life of my Brother machine's drum.
- 105Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 106In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 107Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 108Scan a document in Mac OS X 10.7.
- 109Scan a document in Windows 8 and Windows 10.
- 110When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 111Set the date and time.
- 112The faxes I send are always received with a black vertical line down the page.