FAQs & Troubleshooting
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179 Results
- 10125/12/2018Replace Toner
- 10225/12/2018Print on envelopes, labels or thick paper from the MP Tray
- 10325/12/2018Print the Network Configuration Report.
- 10425/12/2018Load paper in the paper tray
- 10525/12/2018Colored streaks or bands down the page
- 10620/12/2018Color misregistration
- 10720/12/2018Poor fixing
- 10820/12/2018Cooling Down
- 10920/12/2018Envelope creases
- 11020/12/2018Wrinkle
- 11120/12/2018Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 11220/12/2018Colored lines across the page
- 11320/12/2018What is the recommended paper?
- 11420/12/2018White spots or hollow print
- 11520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 11620/12/2018The Brother machine is making a loud intermittent beeping noise.
- 11722/11/2018Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 11822/11/2018Print Unable XX
- 11922/11/2018Missing thin lines in images
- 12022/11/2018Uneven density appears periodically across the page.
- 12122/11/2018The color of your printouts is not what you expected
- 12222/11/2018Toner scatter or toner stain
- 12322/11/2018Jam MP Tray
- 12422/11/2018Curled or wavy
- 12522/11/2018White streaks or bands down the page
- 12622/11/2018Colors are light or faint on the whole page
- 12722/11/2018Ghost
- 12822/11/2018Blank page or some colors are missing.
- 12929/10/2018My Brother machine has no power.
- 13002/08/2018Print the WLAN report
- 13123/07/2018Use the Network Connection Repair Tool (Windows)
- 13213/04/2018Disable the APIPA protocol.
- 13327/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 13408/09/2017What is AirPrint?
- 13507/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13624/02/2017Calibrate or Calibration Failed or Calibration.
- 13724/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 13817/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13917/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14017/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 14125/03/2016Windows 10 Support Information
- 14225/03/2016I cannot view the HTML format manual (web manual).
- 14325/03/2016Possible solutions for print quality issues
- 14425/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14525/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 14625/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 14725/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14825/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14925/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15025/03/2016What is the difference between the toner cartridge and the drum unit?