FAQs & Troubleshooting
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201 Results
- 101Clean the paper pick-up roller.
- 102Can I check the remaining life of my Brother machine's drum?
- 103How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 104Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 105Scan a document into PaperPort™ using the TWAIN driver
- 106When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 107Clean the corona wire
- 108I cannot install the driver when using the Driver Install Tool. (Linux)
- 109Where can I download Brother iPrint&Scan application for Mac?
- 110"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 111I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 112Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 113I installed scan-key-tool, but it does not work. (Linux)
- 114I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 115I am unable to print from a client PC to a printer on a print server. (Linux)
- 116To install the printer driver easily using a tool. (Linux)
- 117Firewall port requirements of the Scan Key Tool (Linux)
- 118Windows 10 Support Information
- 119How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 120When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 121Open the Control Panel (For Windows)
- 122I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 123I cannot start ControlCenter4.
- 124Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 125Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 126Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 127Scan a text document and convert it into a text file (For Windows)
- 128Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 129Scan Unable
- 130CARTRIDGE ERROR
- 131How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 132TONER ENDED
- 133Drum Stop
- 134Duplex Copy (1-sided to 2-sided)
- 135Can I check the remaining life of my Brother machine's drum?
- 136Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 137I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 138Is my Brother machine compatible with Windows Vista?
- 139Clean the drum unit
- 140When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 141In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 142Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 143When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 144The keys on the control panel do not respond.
- 145Uninstall the drivers. (Mac OS X 10.5)
- 146What kind of paper can I use?
- 147I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 148Scan using XSane or GIMP (Linux)
- 149The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 150Paper size settings are unavailable when I print from OpenOffice (Linux)