FAQs & Troubleshooting
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163 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Windows)
- 52I cannot print on a wireless (Wi-Fi) network (Mac)
- 53(Video) Document is Jammed under the Document Cover
- 54Delete print jobs from the print queue.
- 55What is the difference between the toner cartridge and the drum unit?
- 56How to identify your Operating System (OS).
- 57Discover the MAC address of the Brother network card
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59What is the recommended paper?
- 60I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 61When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 62Configure the Scan to Email Feature (Linux)
- 63Where can I download Brother iPrint&Scan application for Mac?
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65Send a fax using PC-FAX with LPD/LPRng (Linux)
- 66Why doesn't my Brother machine have a dial tone?
- 67Verify if the Brother machine has a dial tone.
- 68I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 69What is the default password for my Brother machine?
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 72I cannot connect my machine to a Windows 11 computer via USB.
- 73I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 74A security warning appears when accessing Web Based Management via HTTPS.
- 75I cannot print full-page photos or images using Email Print.
- 76I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 77Can I send a print job to multiple machine email addresses using Email Print?
- 78I cannot install Brother drivers on Debian 10 or later (Linux)
- 79Configure and use the Scan Key Tool (Linux)
- 80What driver package format is supported by my Linux distribution?
- 81Change the brscan5 scan settings using XSane (Linux)
- 82The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 83Check the remaining ink or toner level (Linux)
- 84When I print images, the quality is not good (Linux)
- 85The downloaded driver's name is different from my machine's name. (Linux)
- 86The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 87Large characters are printed incorrectly. (Linux)
- 88The driver installation finished successfully but I cannot print. (Linux)
- 89Wireless setup is requesting a WPS PIN to complete the setup
- 90When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 91I installed scan-key-tool, but it does not work. (Linux)
- 92When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 93Command List of brscan. (Linux)
- 94Delete a network scanner entry. (Linux)
- 95Important points for specifying the scan area (Linux)
- 96I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 97I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 98I am unable to print from a client PC to a printer on a print server. (Linux)
- 99To install the printer driver easily using a tool. (Linux)
- 100Firewall port requirements of the Scan Key Tool (Linux)