FAQs & Troubleshooting
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191 Results
- 51Toner specks
- 52Ghost
- 53Black lines down the page
- 54I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 55When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 56What is Toner Continue Mode?
- 57Change the printer driver settings (Windows/macOS)
- 58Copied images or documents appear lighter or darker than the original document.
- 59Jam Rear (With Video Instructions)
- 60I am experiencing problems sending a fax.
- 61Curled or wavy
- 62Envelope creases
- 63Wrinkles or creases
- 64Image skewed
- 65"Offline" appears on the Status Monitor.
- 66What is the difference between the toner cartridge and the drum unit?
- 67Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 68I am having a problem receiving faxes.
- 69I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 70Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 71What kind of envelopes and labels are recommended for printing?
- 72Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 73Can I use AirPrint with my Brother machine?
- 74Scan Unable xx
- 75What is Distinctive Ring and how do I program it?
- 76Gray background
- 77What can happen if the wrong paper is used in your machine.
- 78Set the Sleep Mode Countdown
- 79Hollow print
- 80Configure and use the Scan Key Tool (Linux)
- 81Send a fax using PC-FAX with LPD/LPRng (Linux)
- 82Unpack your Brother machine
- 83Scan and save a document in PDF format for Windows (Scan to File)
- 84When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 85The keys on the control panel do not respond or triple beep when I press them.
- 86Set the date and time.
- 87The faxes I send are always received with a black vertical line down the page.
- 88I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 89I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 93To install the printer driver easily using a tool. (Linux)
- 94I cannot install the Brother printer driver (macOS 11 or later)
- 95Scan a document using Brother iPrint&Scan. (macOS only)
- 96Update the Driver or Firmware for your Brother machine
- 97Windows 10 Support Information
- 98I cannot save a file downloaded from the Brother support website (For Windows)
- 99How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 100Connect the telephone line and power cord