FAQs & Troubleshooting
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366 Results
- 51What driver package format is supported by my Linux distribution?
- 52When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 53Open the Control Panel (For Windows)
- 54When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 55I cannot print from my computer via USB.
- 56How do I know which side up my photo paper should be in the tray?
- 57The printer status is Offline or Paused.
- 58Can I use voice mail on the same line as my Brother machine?
- 59How do I send the same fax to multiple fax numbers? (Broadcasting)
- 60Set the date and time
- 61Replace Ink
- 62What does "COMM.ERROR" on the LCD display mean?
- 63Load envelopes into my machine
- 64I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 65Add your Brother machine with AirPrint (macOS)
- 66When I print images, the quality is not good (Linux)
- 67The driver installation finished successfully but I cannot print. (Linux)
- 68I cannot send a fax using PC-FAX (Windows 10)
- 69I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 70I get a TS error when trying to print on a wireless network.
- 71I cannot print using my Brother machine on a wireless network (Windows)
- 72I cannot print using my Brother machine on a wireless network (Mac)
- 73Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 74Scan from the Brother iPrint&Scan application using Windows Phone.
- 75Delete print jobs from the print queue.
- 76Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 77I cannot find some option in the Printing preferences. (For Windows)
- 78Install the built-in drivers (For Windows 8 and Windows 10)
- 79The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 80Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 81Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 82Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 83Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 84Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 85I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 86Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 87Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 88Scan a document and e-mail it as an attachment (For Macintosh)
- 89Scan a document and open the scanned image with a graphics application (For Windows)
- 90View and print received fax data from ControlCenter4 (For Windows)
- 91What is the Network Shared printing?
- 92Unable to Scan AX
- 93Unable to Print 7X
- 94Unable to Print 3X
- 95Low Temperature
- 96How do I know which receive mode to select?
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98Send a fax without scanning the documents into memory.
- 99Change the printer driver settings (Windows/macOS)
- 100How many times will my Brother machine automatically redial a busy number?