FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Open the Status Monitor (Windows)
- 52When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 53What is the default password for my Brother machine?
- 54I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 55Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 56I cannot connect my machine to a Windows 11 computer via USB.
- 57I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 58I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 59Add your Brother machine with AirPrint (macOS)
- 60I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 61I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 62Can I send a print job to multiple machine email addresses using Email Print?
- 63I cannot install Brother drivers on Debian 10 or later (Linux)
- 64Configure and use the Scan Key Tool (Linux)
- 65What driver package format is supported by my Linux distribution?
- 66Export an address book and import it to another machine
- 67The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 68Check the remaining ink or toner level (Linux)
- 69When I print images, the quality is not good (Linux)
- 70Where can I download Brother iPrint&Scan application for Mac?
- 71My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75Large characters are printed incorrectly. (Linux)
- 76When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 77When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 78Delete a network scanner entry. (Linux)
- 79Important points for specifying the scan area (Linux)
- 80I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 81I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 82Send a fax using PC-FAX with LPD/LPRng (Linux)
- 83(Video) Paper is Jammed in the Output Paper Tray
- 84I cannot print using my Brother machine on a wired network (Windows/macOS)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86Set Telephone Line Compatibility for Interference and VoIP Systems
- 87Wrong Toner or Wrong Toner Cartridge
- 88Set up your Brother machine on a wireless network (Windows/macOS)
- 89I cannot print on a wireless (Wi-Fi) network (Windows)
- 90Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 91I cannot print on a wireless (Wi-Fi) network (Mac)
- 92After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 93Remove Small Scraps of Paper Jammed in the ADF *
- 94(Video) Remove Small Scraps of Paper Jammed in the ADF
- 95Document is Jammed under the Document Cover *
- 96Document is Jammed in the Top of the ADF Unit *
- 97(Video) Document is Jammed in the Top of the ADF Unit
- 98Control Printer Driver settings (only available for Windows)
- 99Access Web Based Management *
- 100Reset the Drum Counter *