FAQs & Troubleshooting
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297 Results
- 51I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 52Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 53Belt End Soon
- 54I am asked to enter a password when starting the Remote Setup application. What is the password?
- 55No Paper
- 56I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58Easy Scan to E-mail
- 59When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 60When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 61I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 62Replace WT (waste toner) Box
- 63Jam 2-sided
- 64Curled or wavy
- 65What is the BRAdmin Professional software used for?
- 66Replace Fuser
- 67Ghost
- 68Colored letters and thin letters in the original document are light or faint in the copy
- 69What is Brother Web Connect?
- 70Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 71Discover the MAC address of the Brother network card
- 72Configure a cover page for PC-FAX.
- 73Cartridge Error
- 742-sided Disabled
- 75No Toner
- 76No Waste Toner
- 77Manual Feed
- 78Envelope creases
- 79The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 80I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 81What driver package format is supported by my Linux distribution?
- 82A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 83Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 84I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 85Document Jam
- 86Add your Brother machine with AirPrint (macOS)
- 87I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 88How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 89Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 90Download a file from the "Downloads" section and save it to Windows 8 computer.
- 91Configure and use the Scan to FTP feature
- 92The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 93Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 94Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 95Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 96The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 97I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 98Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 99Registration or Registration failed.
- 100Print Unable XX