FAQs & Troubleshooting
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145 Results
- 51Can I use AirPrint with my Brother machine?
- 52I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 53What is Toner Continue Mode?
- 54Unable to Scan / Scan Unable
- 55Change the printer driver settings (Windows/macOS)
- 56When I scan a document using ControlCenter, the scanned file size is too big.
- 57Fuser Error or Self-Diagnostic
- 58Is my Brother machine compatible with third party print servers?
- 59Scan multiple pages into one file instead of each scan being saved as a separate file.
- 60No Paper
- 61Cover is Open
- 62Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 63Toner Low
- 64Out of Memory
- 65Clean the corona wire of the drum unit.
- 66I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 67The downloaded driver's name is different from my machine's name. (Linux)
- 68Delete a network scanner entry. (Linux)
- 69I am unable to print from a client PC to a printer on a print server. (Linux)
- 70"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
- 71I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 72Send a PC-FAX
- 73Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 74Scan and save a document in PDF format for Windows (Scan to File)
- 75Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 76I cannot scan via USB. (Mac OS X)
- 77In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 78Where can I find my Brother machine's serial number?
- 79What is the "Station ID" and how do I set it?
- 80Replace Toner
- 81Configure the Scan to Email Feature (Linux)
- 82Configure and use the Scan Key Tool (Linux)
- 83Scan using XSane or GIMP (Linux)
- 84Important points for specifying the scan area (Linux)
- 85Print command (cupswrapper) (Linux)
- 86I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 87Send a fax using PC-FAX with LPD/LPRng (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89Install the built-in drivers (For Windows 8 and Windows 10)
- 90I can see some steam or moisture from the vents when printing.
- 91What is the difference between the toner cartridge and the drum unit?
- 92Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 93Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 94Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 95I cannot print from my computer via USB.
- 96Cartridge Error
- 97TONER ENDED
- 98Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 99Clean the Drum Unit.
- 100When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.