FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 52When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 53The driver installation finished successfully but I cannot print. (Linux)
- 54Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 55Update the Driver or Firmware for your Brother machine
- 56I get a TS error when trying to print on a wireless network.
- 57Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 58Supported models of Universal Printer Driver for PCL
- 59Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 60Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 61I cannot print from my computer via USB.
- 62Where can I find my Brother machine's serial number?
- 63I cannot connect my machine to a Windows 11 computer via USB.
- 64A security warning appears when accessing Web Based Management via HTTPS.
- 65Add your Brother machine with AirPrint (macOS)
- 66Use Universal Print (Windows)
- 67I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 68Can I send a print job to multiple machine email addresses using Email Print?
- 69I cannot install Brother drivers on Debian 10 or later (Linux)
- 70I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 71When I print images, the quality is not good (Linux)
- 72Where can I download Brother iPrint&Scan application for Mac?
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77Wireless setup is requesting a WPS PIN to complete the setup
- 78I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81I cannot print on a wireless (Wi-Fi) network (Windows)
- 82Control Printer Driver settings (only available for Windows)
- 83Access Web Based Management *
- 84Enable the Brother machine's network interface.
- 85Check the firmware version.
- 86My Brother machine could not be found over the network when I installed drivers on my computer.
- 87(Video) Set up your Brother machine
- 88"Offline" appears on the Status Monitor. (Windows)
- 89I cannot find some option in the Printing preferences. (For Windows)
- 90Open the Control Panel (For Windows)
- 91The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 92How to identify your Operating System (OS).
- 93Important points you need to confirm before configuring your Brother machine for a wireless network.
- 94Print the WLAN Report *
- 95Cannot Detect
- 96Clean the Paper Pick-up Rollers *
- 97Clean the Drum Unit *
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 100Paper is Jammed in the 2-sided Tray *