FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52Large characters are printed incorrectly. (Linux)
- 53The driver installation finished successfully but I cannot print. (Linux)
- 54I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 55To install the printer driver easily using a tool. (Linux)
- 56Update the Driver or Firmware for your Brother machine
- 57I cannot print on a wireless (Wi-Fi) network (Windows)
- 58Control Printer Driver settings (only available for Windows)
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60How to identify your Operating System (OS).
- 61Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 62Change the printer driver settings (Windows)
- 63Condensation
- 64Correct the Color Printing
- 65Horizontal coloured lines appear on the page
- 66I cannot connect my machine to a Windows 11 computer via USB.
- 67I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 68A security warning appears when accessing Web Based Management via HTTPS.
- 69When I print images, the quality is not good (Linux)
- 70Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 71I am unable to print from a client PC to a printer on a print server. (Linux)
- 72I get a TS error when trying to print on a wireless network.
- 73Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 74Check the firmware version.
- 75Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 76Open the Status Monitor (Windows)
- 77Important points you need to confirm before configuring your Brother machine for a wireless network.
- 78Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 80Uneven color density across the page
- 81My Brother machine has no power.
- 82In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 83When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 84Vertical colored streaks or bands appear on the page
- 85Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 86When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 87Add your Brother machine with AirPrint (macOS)
- 88I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 89I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 90Where can I download Brother iPrint&Scan application for Mac?
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 95Access Web Based Management *
- 96Media Mismatch
- 97Protect your Brother machine against unauthorised access over the network
- 98I cannot find some option in the Printing preferences. (For Windows)
- 99Paper is Jammed in the Manual Feed Slot *
- 100What is the difference between the toner cartridge and the drum unit?