FAQs & Troubleshooting
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172 Results
- 51Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 52Can I print from or scan to Android™ Smartphone?
- 53Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 54Jam 2-sided
- 55Clean the corona wire
- 56I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 57Change the sleep time setting
- 58Turn the Toner Save Mode on or off.
- 59My machine prints documents in inverted colors after updating to Android™ 14.
- 60I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 61Check the remaining ink or toner level (Linux)
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 64I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 65Update the Driver or Firmware for your Brother machine
- 66How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 67A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 68I cannot save a file downloaded from the Brother support website (For Windows)
- 69Open the Status Monitor
- 70I cannot find some option in the Printing preferences. (For Windows)
- 71Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 72What is AirPrint?
- 73A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 74Discover the MAC address of the Brother network card
- 75I cannot print from my computer via USB.
- 76Change the printer driver settings (Windows/macOS)
- 77Self-Diagnostic
- 78Manual Feed
- 79Toner Low or Prepare New Toner Cartridge
- 80When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 81Curled or wavy
- 82Wrinkles or creases
- 83Can I use non-Brother or third party supplies with the Brother machine?
- 84What can happen if the wrong paper is used in your machine.
- 85What is the BRAdmin Professional software used for?
- 86Print on envelopes, labels or thick paper from the Manual feed slot
- 87Print the Network Configuration Report
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90I want to print using CUPS while keeping SELinux enabled. (Linux)
- 91Set up a Brother machine and your mobile device on a wireless network
- 92I cannot view the HTML format manual (web manual).
- 93Connect the power cord
- 94Open the Control Panel (For Windows)
- 95Install the built-in drivers (For Windows 8 and Windows 10)
- 96What is the difference between the toner cartridge and the drum unit?
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98My Brother machine has no power.
- 99Poor fixing
- 100The BRAdmin Professional software is not able to locate the Brother machine on my network.