FAQs & Troubleshooting
![]() |
Popular |
135 Results
- 51Print on both sides of the paper.
- 52Paper size settings are unavailable when I print from OpenOffice (Linux)
- 53I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 54I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 55I cannot print from my computer via USB.
- 56In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 57Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 58Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 59Vertical black lines appear on the printout.
- 60I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 61My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64Print command (LPR) (Linux)
- 65Print command (cupswrapper) (Linux)
- 66I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 67Pre-Required Procedures (Linux)
- 68I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 69Windows 10 Support Information
- 70I cannot save a file downloaded from the Brother support website (For Windows)
- 71"Offline" appears on the Status Monitor.
- 72Open the Status Monitor
- 73What is the difference between the toner cartridge and the drum unit?
- 74Change the printer driver settings (Windows/macOS)
- 75I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 76Print a Printer Settings page.
- 77Printouts have toner specks.
- 78What kind of paper can I use?
- 79What kind of memory can I use?
- 80Printouts have wrinkles or creases.
- 81White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 82White lines appears down the page.
- 83Lines appears across the page.
- 84White lines appear across the page.
- 85I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 86What is the printable area per page?
- 87Print on labels and envelopes from the MP tray.
- 88How do I clear paper jams?
- 89The image is ghosted.
- 90Cannot print after a Windows 10 update (June 2020)
- 91Large characters are printed incorrectly. (Linux)
- 92I am unable to print from a client PC to a printer on a print server. (Linux)
- 93I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 94Install the built-in drivers (For Windows 8 and Windows 10)
- 95I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 96When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 97The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 98Supported models of Universal Printer Driver for PCL
- 99Windows 7 Support Information
- 100I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?