FAQs & Troubleshooting
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137 Results
- 51Print envelopes from the manual feed slot in Macintosh applications.
- 52Where do I find the complete User's Guide?
- 53I cannot install Brother drivers on Debian 10 or later (Linux)
- 54I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 55I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 56I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 57Uninstall printer drivers (Linux)
- 58I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 59The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 60I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 61I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 62My Printer starts warming up in Sleep mode. What can I do?
- 63Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 64Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 65When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 66Uninstall the drivers. (Mac OS X 10.5)
- 67Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 68Black toner marks appear across the page.
- 69White lines appear across the page.
- 70What is the recommended paper?
- 71Uninstall the printer drivers (For Windows)
- 72Output sheets are completely black.
- 73I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 74Print command (cupswrapper) (Linux)
- 75All print jobs are aborted and nothing is printed. (Linux)
- 76I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 77I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 78Windows 10 Support Information
- 79I cannot print from my computer via USB.
- 80After I update my Macintosh, I cannot print via USB. Printer shows "Offline".
- 81I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 82My Brother machine misfeeds paper.
- 83Print a Printer Settings page.
- 84Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 85Printouts have toner specks.
- 86White lines appears down the page.
- 87How can I clean the corona wire of the drum unit?
- 88Printouts are faint.
- 89How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 90How do I cancel print jobs using the printer control panel?
- 91How do I clear paper jams?
- 92The image is ghosted.
- 93White spots appear in areas of dense black printing.
- 94I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 95I cannot install the driver when using the Driver Install Tool. (Linux)
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 98Large characters are printed incorrectly. (Linux)
- 99The driver installation finished successfully but I cannot print. (Linux)
- 100I am unable to print from a client PC to a printer on a print server. (Linux)