FAQs & Troubleshooting
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152 Results
- 5129/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5323/10/2019To install the printer driver easily using a tool. (Linux)
- 5425/07/2019Black lines down the page
- 5512/06/2019Uninstall printer drivers (Linux)
- 5629/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 5729/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5828/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5924/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6024/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 6124/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6224/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6324/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6420/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6520/11/2018Delete the faxes stored in my Brother machine's memory.
- 6617/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6717/07/2018What kind of paper can I use?
- 6817/07/2018White lines across the page
- 6913/07/2018Hollow print
- 7007/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7108/09/2016Unable to Scan / Scan Unable
- 7225/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 7325/03/2016Possible solutions for print quality issues
- 7425/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7525/03/2016What is the difference between the toner cartridge and the drum unit?
- 7625/03/2016Can I use AirPrint with my Brother machine?
- 7725/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7825/03/2016Can I print from or scan to Android™ Smartphone?
- 7925/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8024/03/2016Print Unable or Print Unable XX
- 8124/03/2016TONER ENDED
- 8224/03/2016Is my Brother machine compatible with third party print servers?
- 8324/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 8424/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8524/03/2016Size mismatch
- 8624/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 8724/03/2016Drum End Soon
- 8824/03/2016Lines across the page
- 8923/03/2016What can happen if the wrong paper is used in your machine.
- 9006/04/2015Is my Brother machine compatible with Windows Vista?
- 9119/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9219/09/2014Why doesn't my Brother machine have a dial tone?
- 9330/06/2014I am having a problem receiving faxes.
- 9420/02/2014Check the firmware version.
- 9525/04/2013Verify if the Brother machine has a dial tone
- 9625/04/2013Print both sides of paper manually (For Macintosh)
- 9725/04/2013How do I clear the "Awaiting Redial" message?
- 9828/01/2013The keys on the control panel do not respond.
- 9902/11/2012Drum Error (Drum!)
- 10002/10/2012Why does the message "No Response/Busy" appear on my Transmission Verification Report?