FAQs & Troubleshooting
Latest |
132 Results
- 5119/12/2022When I print photos, the color quality is not good.
- 5219/12/2022Can third party ink be used to refill the ink tanks?
- 5313/12/2022How to identify your Operating System (OS).
- 5411/10/2022Access Web Based Management
- 5526/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5724/08/2022Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 5822/08/2022Configure the Scan to Email Feature (Linux)
- 5909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6026/07/2022Configure and use the Scan Key Tool (Linux)
- 6123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6507/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6601/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7028/01/2022Error and Maintenance LED Indications
- 7115/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7210/11/2021Open the Control Panel (For Windows)
- 7312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7429/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 7501/06/2021I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 7622/03/2021Low Temperature
- 7715/03/2021I cannot select the file to print in Brother iPrint&Scan (Mac)
- 7804/02/2021Check the firmware version.
- 7919/08/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 8027/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8116/07/2020Cannot print after a Windows 10 update (June 2020)
- 8206/07/2020Change the brscan5 scan settings using XSane (Linux)
- 8306/07/2020Scan using XSane or GIMP (Linux)
- 8406/07/2020Important points for specifying the scan area (Linux)
- 8506/07/2020What driver package format is supported by my Linux distribution?
- 8601/07/2020Printer Jam or Paper Jam
- 8729/06/2020Sleep
- 8802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8902/06/2020Open the Status Monitor (Windows)
- 9002/06/2020After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 9128/05/2020Unable to Scan
- 9228/05/2020Print Unable XX
- 9328/05/2020No Paper / No Paper Fed
- 9428/05/2020Paper Size Mismatch / Wrong paper size
- 9528/05/2020Out of Memory
- 9628/05/2020Check the Serial Number
- 9727/05/2020What is the recommended paper?
- 9825/05/2020Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 9913/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 10006/04/2020I installed scan-key-tool, but it does not work. (Linux)