FAQs & Troubleshooting
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132 Results
- 51Low Temperature
- 52Glossy Paper does not feed correctly.
- 53I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 54Brother iPrint&Scan cannot find my Brother machine (macOS)
- 55The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 56Important points for specifying the scan area (Linux)
- 57I cannot install the Brother software (Mac)
- 58Update the Driver or Firmware for your Brother machine
- 59Scan to an Editable Text File Using OCR
- 60High Temperature
- 61Unable to Scan
- 62Out of Memory
- 63What is the recommended paper?
- 64I cannot install the driver when using the Driver Install Tool. (Linux)
- 65I cannot select the file to print in Brother iPrint&Scan (Mac)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67Uninstall the scanner driver. (Linux)
- 68I want to print using CUPS while keeping SELinux enabled. (Linux)
- 69Open the Status Monitor (Windows)
- 70Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 71Uninstall the Brother Software and Drivers (Windows)
- 72I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 73I cannot connect my machine to a Windows 11 computer via USB.
- 74Scan using XSane or GIMP (Linux)
- 75Cannot print after a Windows 10 update (June 2020)
- 76When I print images, the quality is not good (Linux)
- 77Firewall port requirements of the Scan Key Tool (Linux)
- 78When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 79Access Web Based Management
- 80The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 81Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 82My Brother machine feeds multiple sheets of paper at a time.
- 83Can third party ink be used to refill the ink tanks?
- 84I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 85I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 86Configure the Scan to Email Feature (Linux)
- 87Configure and use the Scan Key Tool (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 90Large characters are printed incorrectly. (Linux)
- 91When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 92Delete a network scanner entry. (Linux)
- 93How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 94Uninstall printer drivers (Linux)
- 95Clean the Base Pad
- 96Check the firmware version.
- 97Install the built-in drivers (For Windows 8 and Windows 10)
- 98A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 99My machine does regular cleaning cycles in the night. How can I correct this?
- 100When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?