FAQs & Troubleshooting
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253 Results
- 51Print Unable
- 52Duplex Disabled
- 53TONER ENDED
- 54I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 55Clean the drum unit
- 56MANUAL FEED
- 57Size mismatch
- 58Drum End Soon
- 59I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 60My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 61I am unable to print from a client PC to a printer on a print server. (Linux)
- 62Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 63The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 64I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 65Scan a document into PaperPort™ using the TWAIN driver
- 66Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 67Curled
- 68In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 69When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 70Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 71JAM INSIDE
- 72Where can I find my Brother machine's serial number?
- 73Page skewed
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75Scan using XSane or GIMP (Linux)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 78Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 79Print command (cupswrapper) (Linux)
- 80I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 81Scan a document using Brother iPrint&Scan. (macOS only)
- 82Check the firmware version.
- 83Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 84Open the Status Monitor
- 85Delete print jobs from the print queue.
- 86Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 87I cannot find some option in the Printing preferences. (For Windows)
- 88The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 89Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 90How to identify your Operating System (OS).
- 91Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 92Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 93The left side of the document will not print when I make a copy from the scanner glass.
- 94I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 95Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 96Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 97Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 98Scan a text document and convert it into a text file (For Windows)
- 99Scan a document and open the scanned image with a graphics application (For Windows)
- 100Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)