FAQs & Troubleshooting
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214 Results
- 51The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 52I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 53I installed scan-key-tool, but it does not work. (Linux)
- 54I still receive the error message "Paper Jam" after I removed the jammed paper.
- 55The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 56The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 57Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 58When I print photos, the color quality is not good.
- 59I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 60Can third party ink be used to refill the ink cartridges?
- 61When I print, the pages are smudged with ink. What should I do?
- 62Improve poor print quality.
- 63Can I adjust the Sleep Mode setting?
- 64Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 65I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 68Command List of brscan. (Linux)
- 69Open the "Scanners and Cameras" and Properties.
- 70I cannot print from my computer via USB.
- 71When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 72When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 73I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 74How do I clear the message "Unable to..." or "... Unable" ?
- 75I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 78When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 79Important points for specifying the scan area (Linux)
- 80Configure scan settings without administrator privileges (Linux)
- 81Delete print jobs from the print queue.
- 82Locate files scanned with ControlCenter3 (For Windows)
- 83I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 84Change the printer driver settings (Windows/macOS)
- 85My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 86When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 87When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 88Is my Brother machine compatible with Windows Vista?
- 89Change the user interface of ControlCenter3
- 90Which E-mail packages are compatible with ControlCenter3?
- 91When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 92In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 93One or more of my colors are not printing (blank). What can I do?
- 94When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 95When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 96Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 97The LCD displays an error code (number). What does it mean?
- 98I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 99When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 100When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?