FAQs & Troubleshooting
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91 Results
- 51Change the brscan5 scan settings using XSane (Linux)
- 52Where can I download Brother iPrint&Scan application for Mac?
- 53"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 54Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 55I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 56Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 57The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
- 58A gray line or margin appears on the side of the scanned document.
- 59Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 60I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
- 61Install PaperPort™ 12SE / 14SE (Windows)
- 62Enable the Brother machine's network interface.
- 63My scanned image is missing.
- 64Scan and save documents to the Android™ mobile devices using my Brother machine.
- 65Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 66In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 67The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 68Service Call
- 69The scanning speed is slow when scanning from my machine. (Windows)
- 70Install BRAdmin Professional 3
- 71"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 72Your Brother Machine Cannot Scan over the Network
- 73Access Web Based Management
- 74Configuring frequently-used scan settings on your computer.
- 75Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 76Check the firmware version.
- 77My Brother machine could not be found over the network when I installed drivers on my computer.
- 78How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 79When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 80Open the Control Panel (For Windows)
- 81Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 82Open the "Scanners and Cameras" and Properties.
- 83Replace Reverse Roller
- 84On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 85Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 86Scan a document in Windows 8 and Windows 10.
- 87When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 88Check your machine's IP Address or Node Name
- 89Clean the scanner
- 90The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 91Uninstall the Brother Software and Drivers (Windows)