FAQs & Troubleshooting
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164 Results
- 51How to install Brother software on a computer not connected to the Internet
- 52How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 53When I select [Font] and increase the font size, the text does not enlarge. (P-touch Design&Print)
- 54I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 55I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 56How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 57How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 58I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 59When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 60How to open the Devices and Printers window
- 61When printing from an application, the application's "Collate" setting does not work correctly.
- 62Can I create a label with time&date? (iPrint&Label)
- 63When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 64How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 65There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 66"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 67I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 68The fabric tape became detached after washing.
- 69Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 70The top and base layers of the laminated tape are misaligned.
- 71How to delete the registry information and files related to the printer driver
- 72How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 73(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 74How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 75The battery will not charge.
- 76The tape is ejected with the paper liner separated from the tape.
- 77The label does not cut well.
- 78How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 79How to identify the printer's firmware version
- 80Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 81How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 82How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 83Printing is not possible. (P-touch Editor5.3 for Mac)
- 84I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 85Can my printer use TZ/TZe tapes?
- 86What tapes are suitable for QR code printing?
- 87I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 88How do I print multiple lines of text? (P-touch Design&Print)
- 89How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 90What is the compatible barcode protocol? (iPrint&Label)
- 91How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 92Using the Printer Setting Tool (for Windows)
- 93How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 94How can I print without displaying the print monitor screen?
- 95The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 96If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 97The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 98The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 99How do I uninstall the printer driver?
- 100I connected multiple printers of the same model to one computer but can only print from one of them.