FAQs & Troubleshooting
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366 Results
- 51"Offline" appears on the Status Monitor.
- 52Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 53I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 54How do I store received faxes in my Brother machine's memory?
- 55I cannot send a fax using PC-FAX (Windows 10)
- 56Check the firmware version.
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 59Printing/ Scanning with a mobile device
- 60Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 61Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 62When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 63The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 64Out of Fax Memory
- 65Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 66Prevent unauthorized access to my Brother machine.
- 67Unable to Print 7X
- 68How do I know which receive mode to select?
- 69The edge of glossy paper is smudged.
- 70Store a Speed Dial number from my Brother machine's Caller ID History.
- 71Change the number of times my Brother machine rings before it answers.
- 72The printer status is Offline or Paused.
- 73Ink Low
- 74I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 75Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 76Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 77I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 78Can I use voice mail on the same line as my Brother machine?
- 79Cover is Open
- 80Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 81When I print, the pages are smudged with ink.
- 82The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 83Replace Ink
- 84I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 85My Brother machine's PhotoCapture Center® will not recognize my memory card or USB Flash memory drive.
- 86Can I print from and scan to iPhone, iPod touch and iPad?
- 87Create or view a XML Paper Specification document
- 88Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 89I'm using Windows XP. I cannot scan with the USB cable.
- 90Print a report that will show a listing of faxes I sent and received.
- 91I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 92Add your Brother machine with AirPrint (macOS)
- 93Large characters are printed incorrectly. (Linux)
- 94I want to print using CUPS while keeping SELinux enabled. (Linux)
- 95I cannot print using my Brother machine on a wireless network (Mac)
- 96When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 97Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 98Combine multiple scanned documents into a single file with PaperPort™
- 99The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 100Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.