FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Change the printer driver settings (Windows)
- 52Cartridge Error
- 53No Toner
- 54Why doesn't my Brother machine have a dial tone?
- 55Manual Feed
- 56What is the recommended paper?
- 57Uninstall the Brother Software and Drivers (Windows)
- 58I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 59Can I send a print job to multiple machine email addresses using Email Print?
- 60The downloaded driver's name is different from my machine's name. (Linux)
- 61I installed scan-key-tool, but it does not work. (Linux)
- 62Important points for specifying the scan area (Linux)
- 63To install the printer driver easily using a tool. (Linux)
- 64Firewall port requirements of the Scan Key Tool (Linux)
- 65I get a TS error when trying to print on a wireless network.
- 66Set up your Brother machine on a wireless network (Windows/macOS)
- 67Open the Status Monitor (Windows)
- 68Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 69Poor fixing
- 70In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 71I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 72I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 73Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 77A security warning appears when accessing Web Based Management via HTTPS.
- 78I cannot print full-page photos or images using Email Print.
- 79I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 80I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 81Configure the Scan to Email Feature (Linux)
- 82Configure and use the Scan Key Tool (Linux)
- 83Export an address book and import it to another machine
- 84The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 85The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 86Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 87Large characters are printed incorrectly. (Linux)
- 88Wireless setup is requesting a WPS PIN to complete the setup
- 89When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 90When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 91Delete a network scanner entry. (Linux)
- 92How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 93I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95Send a fax using PC-FAX with LPD/LPRng (Linux)
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97Wrong Toner or Wrong Toner Cartridge
- 98Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 99I cannot print on a wireless (Wi-Fi) network (Mac)
- 100How do I use Mopria™ Print Service (MPS) with my Brother machine?