FAQs & Troubleshooting
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308 Results
- 51Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 52Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 53My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 54Scan multiple pages into one file instead of each scan being saved as a separate file.
- 55The color of your printouts is not what you expected
- 56Size Error DX or Size Error 2-sided
- 57Drum Error (Drum!)
- 58The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 59Load paper in the paper tray
- 60Clean the drum unit
- 61What driver package format is supported by my Linux distribution?
- 62Cannot print after a Windows 10 update (June 2020)
- 63Easy Scan to E-mail
- 64Configure and use the Scan to E-mail Server feature.
- 65Delete print jobs from the print queue.
- 66Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 67Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 68Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 69How do I know which receive mode to select?
- 70No Belt Unit
- 71Manual Feed
- 72Replace Belt
- 73Jam 2-sided
- 74Jam Tray 1 or Jam Tray
- 75Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 76Colors are light or faint on the whole page.
- 77Reset the network settings to the factory default.
- 78Print on envelopes, labels or thick paper from the Manual feed slot
- 79Turn the Toner Save Mode on or off.
- 80Colored streaks or bands down the page
- 81I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 82I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot print using my Brother machine on a wireless network (Windows)
- 85How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 86Printing/ Scanning with a mobile device
- 87Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 88Print a web page from iPrint&Scan when using an Android™ mobile device.
- 89What is AirPrint?
- 90What is Brother Web Connect?
- 91I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 92Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 93Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 94Discover the MAC address of the Brother network card
- 95Receive faxes on the computer for Windows (PC-FAX Receive)
- 96Small Paper
- 97Registration or Registration failed.
- 98Print Unable XX
- 99No Toner
- 100When I send a fax from the machine, an error "not register." or "not registered." is displayed.