FAQs & Troubleshooting
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168 Results
- 5112/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5212/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5312/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5412/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5512/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5612/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5712/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5812/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5912/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 6012/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6112/04/2023Where can I find my Brother printer's serial number?
- 6201/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6313/10/2022Where can I download the latest P-touch Editor for Mac?
- 6428/06/2022How to install Brother software on a computer not connected to the Internet
- 6509/05/2022How do I print labels distributed to multiple printers?
- 6602/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6931/03/2022How to delete the registry information and files related to the printer driver
- 7028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7207/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7316/02/2022How can I print using Portrait? (iPrint&Label)
- 7416/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7517/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 7617/01/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 7709/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7809/12/2021Using the Printer Setting Tool (for Windows)
- 7909/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 8009/12/2021How do I transfer label templates with P-touch Transfer Express?
- 8115/11/2021How can I create a barcode label? (iPrint&Label)
- 8226/10/2021P-touch Editor crashes when I open it on my Mac.
- 8308/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8403/08/2021Small characters or thin lines are printed faintly.
- 8513/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 8608/01/2021How do I install/change the label roll?
- 8723/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 8827/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8929/10/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 9015/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 9115/10/2020What is the maximum printable width?
- 9213/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 9313/10/2020The power turns off automatically.
- 9407/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 9501/10/2020Using the Printer Setting Tool (for Mac)
- 9604/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9714/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9809/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9903/07/2020Installing the software
- 10019/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)