FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print full-page photos or images using Email Print.
- 52The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 53Update the Driver or Firmware for your Brother machine
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55Install the Brother Mobile Connect application (for mobile device)
- 56Protect your Brother machine against unauthorised access over the network
- 57How to identify your Operating System (OS).
- 58Supported models of Universal Printer Driver for PCL
- 59What is the default password for my BRAdmin or Web Based Management?
- 60(Video) Paper is Jammed in the 2-sided Tray
- 61(Video) Paper is Jammed inside the Machine
- 62Uninstall the Brother Software and Drivers (Windows)
- 63Use Universal Print (Windows)
- 64Where can I download Brother iPrint&Scan application for Mac?
- 65Large characters are printed incorrectly. (Linux)
- 66Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 67My Brother machine could not be found over the network when I installed drivers on my computer.
- 68"Offline" appears on the Status Monitor. (Windows)
- 69I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 70When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 71A security warning appears when accessing Web Based Management via HTTPS.
- 72I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 73When I print images, the quality is not good (Linux)
- 74I am unable to print from a client PC to a printer on a print server. (Linux)
- 75Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 76How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 77Control Printer Driver settings (only available for Windows)
- 78Delete print jobs from the print queue.
- 79I cannot print from my computer via USB.
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81Ghosting images
- 82The downloaded driver's name is different from my machine's name. (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87My Brother machine has no power.
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 90Black lines down the page
- 91I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 92Can I send a print job to multiple machine email addresses using Email Print?
- 93My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 94The driver installation finished successfully but I cannot print. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Set up your Brother machine on a wireless network (Windows/macOS)
- 97Access Web Based Management *
- 98Open the Control Panel (For Windows)
- 99The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 100Print the WLAN Report *