FAQs & Troubleshooting
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88 Results
- 51Turn the Toner Save Mode on or off.
- 52I cannot install the driver when using the Driver Install Tool. (Linux)
- 53My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 54The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 55Large characters are printed incorrectly. (Linux)
- 56The driver installation finished successfully but I cannot print. (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 59Windows driver installation does not start automatically.
- 60Open the Status Monitor
- 61Install the built-in drivers (For Windows 8 and Windows 10)
- 62What is the difference between the toner cartridge and the drum unit?
- 63A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 64Clean the Drum Unit.
- 65When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 66When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 67Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 68Clean the corona wire of the drum unit.
- 69Uninstall the Brother Software and Drivers (Windows)
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 72I cannot install Brother drivers on Debian 10 or later (Linux)
- 73What driver package format is supported by my Linux distribution?
- 74The downloaded driver's name is different from my machine's name. (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 77Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79Open the Control Panel (For Windows)
- 80I can see some steam or moisture from the vents when printing.
- 81I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 82Change the printer driver settings (Windows/macOS)
- 83Heater Error or Self-Diagnostic
- 84No Paper
- 85Toner Low
- 86Jam Tray
- 87Can I use non-Brother or third party supplies with the Brother machine?
- 88What is the recommended paper?