FAQs & Troubleshooting
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107 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 3How do I transfer label or slip templates?
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7How do I transfer label templates with P-touch Transfer Express?
- 8When I print many continuous labels, part of the label data is printed twice.
- 9Where can I find my Brother printer's serial number?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11What Android™ mobile application can I use?
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 14Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16How to identify the printer's firmware version
- 17Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 18I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 19The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21What is the Label List? (P-touch Editor 5.x for Windows)
- 22How to install Brother software on a computer not connected to the Internet
- 23How to open the Devices and Printers window
- 24A communication error occurs when printing via serial cable (RS-232C).
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27How to delete the registry information and files related to the printer driver
- 28The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 34How to charge the rechargeable Li-ion battery
- 35How to connect to an AC power outlet (Optional)
- 36Printing is not possible. (USB connection)
- 37The print quality is poor, and the image is too light or dark.
- 38How do I clean my machine?
- 39How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 40How do I install/change the RD roll?
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42How to use the RJ Utility (for Windows)
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 45I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 48How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 49Can I directly operate my printer from a self-developed application software and print a label?
- 50How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)