FAQs & Troubleshooting
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167 Results
- 1How do I reset Wi-Fi® setting?
- 2I cannot connect Wired LAN or WLAN when using the Active Docking Station.
- 3When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 4How do I transfer label or slip templates?
- 5How to change the Media Roll Holder
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9A security warning appears when accessing Web Based Management via HTTPS.
- 10How to use the Paper Size Setup (for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12The front margin does not match the print settings.
- 13How do I connect the printer to a mobile device using NFC? (for Android™ devices)
- 14I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 15How to attach the Belt Clip
- 16How do I connect the printer and my mobile device via Bluetooth®?
- 17Printed paper contains streaks or paper is not fed correctly.
- 18Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20The LED indicator or the LCD is not lit.
- 21What is the JPEG printing and how can I use it?
- 22How do I uninstall the printer driver?
- 23The print quality is poor.
- 24How do I clean my printer?
- 25Will my printer automatically turn itself off?
- 26How do I insert/change the paper or label roll?
- 27Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser)
- 28What iOS mobile application can I use?
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32How to apply setting changes to multiple printers (for Windows)
- 33Can I set a different media width when using an OpenOffice template? (Linux®)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35The printed label length is not as expected.
- 36Using the Communication Settings (for Windows)
- 37Why doesn't my printer turn on when the Power button is pressed?
- 38(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39Insert the Date and Time into a Label
- 40Where can I find my Brother printer's serial number?
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42How to charge the rechargeable Li-ion battery
- 43How to install the rechargeable Li-ion battery
- 44How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 45(Video) Why doesn't my printer turn on when the Power button is pressed?
- 46Printing is not possible. (USB connection)
- 47I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50Using P-touch Template Settings