FAQs & Troubleshooting
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153 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2Printing is not possible. (USB connection)
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How do I connect the printer to my computer via Wi-Fi®?
- 8How do I transfer label or slip templates?
- 9How to install the rechargeable Li-ion Battery
- 10When I print a long label or many labels continuously, printing suddenly stops.
- 11Print free-length labels with the set length (Linux®)
- 12Can I set a different media width when using an OpenOffice template? (Linux®)
- 13I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 14Using the Device Settings (for Windows)
- 15How to connect to a DC power outlet (Optional)
- 16How to charge the rechargeable Li-ion battery
- 17How do I transfer label templates with P-touch Transfer Express?
- 18How do I connect RJ printer to my computer?
- 19How do I clean my machine?
- 20(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22How do I install/change the RD roll?
- 23Uninstalling the printer drivers (Linux®)
- 24Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 28What Android™ mobile application can I use?
- 29Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 30The paper settings specified from the server computer are not reflected on the client computer.
- 31How to connect to an AC power outlet (Optional)
- 32Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 33Large characters are printed incorrectly. (Linux®)
- 34How to open the Devices and Printers window
- 35How to identify the printer's firmware version
- 36The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 37(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 39Installing a CA certificate
- 40How to install Brother software on a computer not connected to the Internet
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 43How to use the Paper Size Setup (for Windows)
- 44Using the Printer Setting Tool (for Windows)
- 45How can I connect my printer wirelessly?
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)