FAQs & Troubleshooting
Latest |
116 Results
- 122.03.2024What Android™ mobile application can I use?
- 222.03.2024What iOS mobile application can I use?
- 329.11.2023How do I connect my printer via Wi-Fi®?
- 428.11.2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 518.10.2023How to open the Devices and Printers window
- 618.10.2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 718.10.2023How do I uninstall the printer driver?
- 818.10.2023How do I connect the printer to my computer using a USB cable?
- 918.10.2023How to identify your Operating System (OS) for Windows or Mac
- 1018.10.2023Printing is not possible. (USB connection)
- 1111.10.2023Printing from a Windows PC or Mac
- 1211.10.2023Getting ready to use your printer.
- 1310.10.2023How do I print from a computer or mobile device?
- 1412.06.2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1512.06.2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1612.06.2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1712.06.2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1812.06.2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1912.06.2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2012.06.2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2112.06.2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2212.06.2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2312.06.2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2412.06.2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2512.06.2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2612.06.2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2712.06.2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2812.06.2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2912.06.2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3012.06.2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3112.06.2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3212.06.2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3312.06.2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3402.06.2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3512.04.2023Where can I find my Brother printer's serial number?
- 3610.01.2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3705.12.2022Printing from an Android™ device
- 3805.12.2022What kinds of software are available for this printer?
- 3921.10.2022Using Web Based Management
- 4028.06.2022How to install Brother software on a computer not connected to the Internet
- 4109.05.2022How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 4202.05.2022The latest printer driver was successfully installed, but the driver did not update correctly.
- 4302.05.2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4419.04.2022Installing a CA certificate
- 4518.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4611.04.2022Install BRAdmin Professional 3
- 4731.03.2022The side margins are incorrect.
- 4831.03.2022How to delete the registry information and files related to the printer driver
- 4928.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5028.03.2022I cannot save a file downloaded from the Brother support website (For Windows)