FAQs & Troubleshooting
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Popular |
107 Results
- 1Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 2Installing the software
- 3Where can I find my Brother printer's serial number?
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6How do I turn the printer off?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How to install Brother software on a computer not connected to the Internet
- 9I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 10How do I transfer templates to the printer?
- 11I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 12How do I uninstall the printer driver?
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16The latest printer driver was successfully installed, but the driver did not update correctly.
- 17I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 18The side margins are incorrect.
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How to charge the rechargeable Li-ion battery
- 22How to connect to an AC power outlet (optional)
- 23Printing is not possible. (USB connection)
- 24Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 25I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 26The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How to open the Devices and Printers window
- 29The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 30Using the Printer Setting Tool (for Mac)
- 31Using the Printer Setting Tool (for Windows)
- 32Using the Device Settings (for Windows)
- 33How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 34The DATA indicator has turned off even though data remains in the printer.
- 35The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 36How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 37What is the Label List? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 40I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 41Can I print out the printer settings?
- 42The paper moves through the printer, but nothing appears on the paper.
- 43How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 44How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 45I connected multiple printers of the same model to one computer but can only print from one of them.
- 46Pages don't print. What should I do?
- 47How do I print vertical text? (P-touch Editor 5.x for Windows)
- 48(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
