FAQs & Troubleshooting
Latest |
47 Results
- 130.05.2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 217.05.2024What Android™ mobile application can I use?
- 318.10.2023How to open the Devices and Printers window
- 418.10.2023How do I uninstall the printer driver?
- 518.10.2023How to identify your Operating System (OS) for Windows or Mac
- 618.10.2023Printing is not possible. (USB connection)
- 712.04.2023Where can I find my Brother printer's serial number?
- 802.05.2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 918.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 1031.03.2022How to delete the registry information and files related to the printer driver
- 1128.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1228.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1317.12.2020How do I connect the printer and my computer via USB cable?
- 1416.12.2020How to charge the rechargeable Ni-MH battery
- 1525.11.2020How to install the rechargeable Ni-MH Battery (Optional)
- 1617.11.2020The printed image is out of alignment.
- 1712.06.2020How do I print from a computer?
- 1814.04.2020How do I clean the Platen Roller?
- 1930.03.2020How to connect to an AC power outlet (Optional)
- 2027.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2125.12.2019How to install the rechargeable Li-ion Battery (Optional)
- 2209.12.2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 2309.12.2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 2409.12.2019Some of the print options in OpenOffice do not work. (Linux®)
- 2509.12.2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 2615.11.2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 2705.11.2019How do I install the printer driver from the CD-ROM? (for Windows)
- 2816.10.2019Uninstalling the printer drivers (Linux®)
- 2916.10.2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 3016.10.2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 3115.10.2019The print result is garbled or corrupted.
- 3215.10.2019How to identify the printer's firmware version
- 3309.10.2019What is the JPEG printing and how can I use it?
- 3413.09.2019What do the indicator lights mean?
- 3529.10.2018How to connect to a DC power outlet (Optional)
- 3629.10.2018How to connect to a DC power outlet (Optional)
- 3720.11.2017How to charge the rechargeable Li-ion battery
- 3805.01.2016The DATA indicator has turned off even though data remains in the printer.
- 3914.12.2015How to insert paper
- 4006.08.2015The printed image is compressed or stretched.
- 4114.01.2015Pages don't print. What should I do?
- 4206.01.2015Error messages do not appear when using the USB connection of my printer.
- 4324.12.2014What is IrDA?
- 4424.12.2014The paper is jammed in the printer.
- 4524.12.2014Paper does not move through the printer even though the motor is running.
- 4625.06.2013The print quality is poor, and the image is too light or dark.
- 4727.06.2012Paper moves through the printer, but nothing appears on the paper.