FAQs & Troubleshooting
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47 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2How to connect to a DC power outlet (Optional)
- 3Where can I find my Brother printer's serial number?
- 4What Android™ mobile application can I use?
- 5How do I print from a computer?
- 6How to charge the rechargeable Ni-MH battery
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How to charge the rechargeable Li-ion battery
- 9How to connect to an AC power outlet (Optional)
- 10How to install the rechargeable Ni-MH Battery (Optional)
- 11Paper does not move through the printer even though the motor is running.
- 12Printing is not possible. (USB connection)
- 13I connected multiple printers of the same model to one computer but can only print from one of them.
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 16I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 17Some of the print options in OpenOffice do not work. (Linux®)
- 18How to open the Devices and Printers window
- 19How do I install the printer driver from the CD-ROM? (for Windows)
- 20How do I clean the Platen Roller?
- 21How to insert paper
- 22The DATA indicator has turned off even though data remains in the printer.
- 23How to connect to a DC power outlet (Optional)
- 24How to install the rechargeable Li-ion Battery (Optional)
- 25What do the indicator lights mean?
- 26What is IrDA?
- 27Uninstalling the printer drivers (Linux®)
- 28I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 29Error messages do not appear when using the USB connection of my printer.
- 30What is the JPEG printing and how can I use it?
- 31The print result is garbled or corrupted.
- 32How to identify the printer's firmware version
- 33The paper is jammed in the printer.
- 34The printed image is out of alignment.
- 35How to delete the registry information and files related to the printer driver
- 36The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 37The printed image is compressed or stretched.
- 38Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 39My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41How do I uninstall the printer driver?
- 42(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 43How do I connect the printer and my computer via USB cable?
- 44Paper moves through the printer, but nothing appears on the paper.
- 45Pages don't print. What should I do?
- 46The print quality is poor, and the image is too light or dark.
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.