FAQs & Troubleshooting
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163 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 3The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 4I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 5The printer does not print from my mobile device or does not print correctly.
- 6I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 7I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 9I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 10What iOS mobile application can I use?
- 11How to change the rechargeable Li-ion battery
- 12The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 13Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17The label does not cut well.
- 18Printing is not possible. (P-touch Editor5.3 for Mac)
- 19Does my printer support Bluetooth® Ver 5.0, Class 2?
- 20Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 21Where can I download the latest P-touch Editor for Mac?
- 22When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 23Installing the software
- 24What Android™ mobile application can I use?
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26How is the print head cleaning cassette used?
- 27How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 28Using the Printer Setting Tool (for Windows)
- 29Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 32How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 33I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 34What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 35The tape is ejected with the paper liner separated from the tape.
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 38When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 39Using the Device settings (for Windows)
- 40How can I print without displaying the print monitor screen?
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 43How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 44The printer is not connected to my mobile device correctly.
- 45What is the compatible barcode protocol? (iPrint&Label)
- 46How can I create a barcode label? (iPrint&Label)
- 47Can I change the barcode protocol inside the templates? (iPrint&Label)
- 48How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 49Can I use the app with my iPad? (iPrint&Label)
- 50Where can I download Brother iPrint&Label? (iPrint&Label)